Terms of service

Terms of Service

1. Overview

Welcome to The Toon Box. Throughout these terms, “we”, “us” and “our” refer to The Toon Box. We operate this online store and website, including all related information, content, features, products and services, to provide customers with a convenient shopping experience.

By accessing our website or purchasing from us, you agree to these Terms of Service and any policies linked on our website. Please read them carefully before using the website.

2. Eligibility and Use of the Website

You agree to use this website only for lawful purposes and to provide accurate information when placing an order or creating an account.

You must not use the website for fraudulent activities, attempt to interfere with its operation, or misuse its content or services.

3. Products and Product Information

We make reasonable efforts to display product descriptions, images, colours, dimensions and other details accurately. However, minor variations in colour, appearance or packaging may occur due to photography, display settings or manufacturer updates.

Please review the product description, recommended age and safety information before purchasing a product.

4. Prices and Offers

Prices are displayed in Indian Rupees (INR), unless stated otherwise. Prices, promotions and product availability may change without prior notice, subject to applicable law.

Any discount or promotional offer is subject to its stated terms and eligibility conditions. Shipping charges, where applicable, will be displayed at checkout before the order is completed.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products. An order confirmation message does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to contact you to verify order details or to decline or cancel an order where there is a genuine reason, such as an apparent pricing error, stock unavailability, suspected fraud or an inability to fulfil the order. If payment has already been collected for an order that is cancelled, any applicable refund will be processed in accordance with applicable law and our Return and Refund Policy.

6. Payments

Payments must be made using the payment methods offered at checkout. Orders may be subject to payment verification.

If cash on delivery is offered for an order, the applicable payment amount must be paid upon delivery. Any prepaid discount will apply only when the order meets the conditions displayed at checkout.

7. Shipping and Delivery

Orders are generally processed and dispatched within 2–3 business days after order confirmation. We offer shipping across India, subject to serviceability.

Free shipping is available above the minimum order value stated on our website. Applicable shipping charges will be shown at checkout. Delivery estimates may vary depending on the destination, courier service and circumstances beyond our control.

Please refer to our Shipping Policy for further details.

8. Returns, Refunds and Cancellations

Return and refund requests are handled according to our published Return and Refund Policy and applicable consumer protection laws.

Please review that policy before placing an order. Nothing in these Terms of Service limits any rights you may have under applicable law.

9. Intellectual Property

Website content, including text, graphics, logos, photographs and design elements owned by or licensed to The Toon Box, may not be copied, reproduced, distributed or used commercially without prior permission, except as permitted by law.

Third-party trademarks and product names remain the property of their respective owners.

10. Third-Party Services and Links

Our website may use third-party services, including payment providers and delivery partners, or contain links to third-party websites. Their services may be subject to their own terms and privacy policies.

We are not responsible for the content or policies of independent third-party websites, subject to applicable law.

11. Errors and Availability

We make reasonable efforts to keep website information accurate and the store available. Occasionally, information may contain errors or omissions, or products may become unavailable.

Where an error affects an order, we will take appropriate steps in accordance with applicable law and communicate with the customer as reasonably necessary.

12. Limitation of Liability

To the extent permitted by applicable law, The Toon Box will not be liable for indirect or consequential losses arising from the use of this website that could not reasonably have been anticipated.

Nothing in these terms excludes or restricts liability where such exclusion or restriction is prohibited by law, including applicable consumer rights.

13. Privacy

Personal information submitted through our website is handled in accordance with our Privacy Policy. Please review that policy to understand how information is collected, used and protected.

14. Governing Law

These Terms of Service are governed by the laws of India. Disputes will be handled by the courts or appropriate forums having jurisdiction under applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time. The revised version will be published on this website with an updated effective date where appropriate. Changes will not remove rights that customers have already acquired under applicable law.